No Smoking allowed in rooms or on compound.
Cancelled reservations shall not receive a refund except as described on the website.
A reservation is considered confirmed once the first payment has been provided by the renter.
If the reservation is subject to a payment plan and the renter fails to make payments or is late making a payment, then the reservation may be canceled by the Owner at the Owner’s discretion. Owner reiterates that any refund for a canceled vacation is NOT owner's responsibility.
NO REFUND will be provided if the renter cancels the booking within 7 days of the arrival date.
#3. Additional Information About Cancellations.
If you absolutely need to cancel your reservation, we will refund 100% less one night's rent if another guest can be found for the same period as your reservation. We will work hard to re-rent the house(s) but cannot guarantee success.
As an alternative, we may be able to apply 90% of your payments towards a future stay.
We want you to visit Secret Haven and enjoy our rooms!